Receptionist cum Customer Service - (For Pancare Hospital Ltd.) - Job ID: 1420173
Posted: 6 days ago
Customer Service
mid
Job Description
Pancare Hospital Ltd. is looking for Receptionist cum Customer ServiceJob Description / ResponsibilityEnsure all appointments sent in system are confirmed with an outcall to invite patients for Centre visitEnsure appointments confirmed are in line with Center head availabilityManage calls, receive & pass on relevant messages to the concerned personnelAddress patient grievances & communicate the same to PX team and CH when neededMonitor online reviews & communicate negative feedback to PX team and CHHandle MIS on a daily basis & report to the concerned authority as and when neededEnsure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholdersParticipate and contribute in quality improvement initiatives to ensure better performance and achieve business objectivesEducational RequirementsBachelor/HonorsExperience Requirements1 to 5 year(s)The applicants should have experience in the following business area(s):Hospital,Clinic,Chamber,Healthcare StartupJob LocationDhaka (Dhanmondi 27)SalaryTk. 15000 - 25000 (Monthly)
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