Receptionist

Job Type: Permanent | Part TimeLocation: Christchurch, New ZealandJob Category: Administration and Office Greet and support visitors with warmth and professionalism Part Time | 24 hours per week - Monday, Tuesday & Wednesday 8:30am - 5pm Enjoy a collaborative team and a role with real impact Kaunihera Taiao ki Waitaha │ About Environment CanterburyWaitaha - our Canterbury region - is like no other and we are proud to call it home. We have the privilege of working with Papatipu Rūnanga, stakeholders and our wider community to protect our environment, including water, land and air through regulation and planning. As a Regional Council we're responsible for flood protection, public transport, civil defence, and more.Together we're taking action to shape a thriving and resilient Canterbury, now and for future generations. Toitū te marae o Tāne, toitū te marae o Tangaroa, toitū te tangata | if the land is well and the sea is well, the people will thrive.Kōrero mō te Tūranga | About the RoleAs our Receptionist, you’ll be the first point of contact for our kaimahi, customers, and stakeholders. You’ll deliver professional, high-quality front-of-house services, ensuring every interaction is warm, helpful, and efficient. This role is central to our customer experience and brand, requiring strong communication, conflict resolution, and organisational skills.Key Responsibilities Include Greeting and registering visitors, managing calls and enquiries Supporting Health and Safety protocols and building access Maintaining reception systems and stationery/courier supplies Processing incoming mail Collaborating with internal teams and suppliers Promoting continuous improvement in front-of-house operations For more information on this role, please refer to the job description at the bottom of the advert.Mōu │ About YouYou’re a natural communicator with a passion for customer service. You thrive in a busy environment, are calm under pressure, and enjoy being the go-to person who keeps things running smoothly. You bring empathy, warmth, initiative, and a can-do attitude to every interaction.Mātau ā-Wheako | Experience At least 3 years’ experience in customer service / call handling on reception Strong communication and conflict resolution skills Confidence using Microsoft Office and managing systems A collaborative mindset and attention to detail A commitment to te ao Māori and our values Ngā hua o te Mahi i te Kaunihera Taiao ki Waitaha | Working at Environment Canterbury Our Mahi Is Underpinned By Our Values Kaitiakitanga (stewardship) Pononga (integrity) Manaakitanga (people first) Whanaungatanga (collaboration) Māiatanga (can do) We understand and embrace a diverse workforce; this diversity will enable us to better serve our people, our community, and our greatest taonga, the environment. We value everyone’s contribution, diverse thinking, and skills.We're on a journey to become a treaty partner of excellence, including incorporating te ao Māori into our work. We offer supportive opportunities to develop capability in this area and encourage our people to use kaupapa Māori, mātauranga Māori, and te reo Māori in our daily work. We welcome you with an open heart & mind, wherever you are on your personal te ao Māori journey. Ko ētahi atu kōrero | Additional Information Applications close on Sunday 16 November 2025. Applications will be reviewed as we receive them, and interviews may take place before the close date. We reserve the right to close advertising early.Short-listed candidates will be required to complete an interview process, reference checks, and a criminal check. Further background checking will be required when relevant to the role.We are committed to creating a diverse, inclusive, and authentic workplace. If you're excited about this role but don't meet every qualification in the job description, we still encourage you to apply. Me mahi tahi tātou - Together we can Job Description Job Description