Receptionist

What does a receptionist do?As a Receptionist You Could Be:Greeting visitors and handling enquiriesAnswering the telephone promptly and courteouslyResponding to emailsOrganising incoming and outgoing post and deliveriesCarrying out basic clerical dutiesUpdating database recordsBooking transport and making travel arrangementsMaintaining the reception areaManaging the visitors book and distributing security passesProviding refreshmentsOrganising meeting roomsDealing with payments and invoicesHow to become a receptionistThere are several routes to becoming a receptionist. You can gain the qualifications you need by doing a college course or apprenticeship. You may also be able to apply directly to an employer if you have relevant skills.You should explore the options to find out which is the right one for you. Although some of these options will list qualification requirements many employers are more interested in people who are enthusiastic, willing to learn and can follow instructions.You may need a Construction Skills Certification Scheme (CSCS) card to work on a construction site.College/training providerYour local college or training provider may offer business administration courses. You could study for a Level 1 Certificate in Business and Administration.Find a course near youFunding adviceEquivalent entry requirements explainedTraineeshipIf you are aged between 16 and 24 you may be eligible for a traineeship. This is a short course (2 weeks - 6 months) which helps you to gain work experience in your chosen role.Find out more about traineeshipsApprenticeshipAn apprenticeship in business administration is a good way to start on your career path into the construction industry. Apprenticeships are open to anyone over the age of 16. As an apprentice, you will be fully employed by your company and expected to work a minimum of 30 hours a week. Your time will be split between on-the-job experience and a college or training provider.Find an apprenticeship near youGuide to apprenticeshipsWorkIf you have experience in customer service or administration you may be able to apply directly for receptionist vacancies. Many employers will then provide further training to help you in your career path.Work experienceWork experience is essential to gaining employment within the construction industry. You could gain this at school, or by working weekends and holidays with a company or relative who works as a receptionist. Potential employers will always be pleased to see work experience listed on your CV.Find out more about work experienceSkillsAdditional skills which may benefit anyone looking to become a receptionist include:Excellent administration skillsCustomer service skillsConfident using a computerPatience and the ability to remain calm in stressful situationsExcellent attention to detailSensitivity and understandingStrong verbal communication skills.QualificationsTo become a Receptionist, you could complete a:Level 1 Certificate in Business and Administration (office administration).You'll Need:2 or GCSEs at grades 3 - 1 or equivalent.To Become a Receptionist, You Could Complete A:SCQF Level 5 Office Skills and Services.PDA Office Administration SCQF Level 7You'll Need:2 or GCSEs at grades D - G or equivalent.You'll Need:2 or GCSEs at grades 3 - 1 or equivalent.How much could you earn as a receptionist?The expected salary for a receptionist varies as you become more experienced.Newly trained receptionists can start at £20000Trained with experience receptionists can earn up to £32000*Salaries depend on location, employer, level of responsibility, any overtime you may do, and whether you have completed an industry recognised training route. Salaries have been collected from multiple industry sources