Receptionist Night Shift & Weekends Casual

Be Part of Something Bigger at Greenbank Services Club!Join the passionate team behind Your Greenbank—a vibrant, newly renovated destination where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that’s as dynamic as you are!Greenbank Services Club has an exciting opportunity for motivated, committed and energetic staff to join our team!About The Role …As a part of the Reception team, you will be responsible for:Maintaining and developing relationships with membersEnsuring compliance with liquor & gaming regulationsMaximising the patron satisfaction levels by driving service standardsAnswering phone calls and directing them to correct contact or answering enquiriesMicrophone announcementsAnswering all enquiries from membersYour role will be to enhance customer service, achieve individual and team KPIs, meet financial targets and coach and motivate your team.A front of house, hands-on role, you will bring proven experience of floor operations including cash handling, a decisive personality and the ability to communicate with a diverse membership demographic. An eye for detail and a clear understanding of compliance and necessary legislation is imperative.To be successful in this role you would need to possess the following:Essential Skills & CompetenciesHave an extensive knowledge of club activitiesKnowledge of aspects of compliance with relevant legislationProven ability to deal with a diverse demographicAbility to improve communications and form strong customer relationsEffective time management and organisational skillsImmaculate personal presentation and serviceRequirements And QualificationsResponsible Service of Alcohol certificate Responsible Service of Gaming certificateExperience in conflict resolution and employee engagementWorking rights in AustraliaIf you are ready to take on a new challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you!Simply complete the application process by clicking the Apply Now button and we’ll be in touch.APPLY NOW!!No recruitment agencies please