RECEPTIONIST

ReceptionistContract: Full timeOverviewOne Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.Our promise to you28 to 32 days holiday per year (increase with years of service)Complimentary stay including a food and beverage experienceCareer planning - regular performance reviews£1,000 "Refer a Friend" scheme50% Discount in Food and Beverage OutletsCycle to work scheme or season ticket loanUniform and meals on dutyDiscounted friends and family ratesEmployee assistance programmeReward programmes, long service awards and staff recognition incentivesWhat You Will BringOur success is built on the strength of our independent spirit and the passion for high standards our employees bring and growAs part of our Receptionist team, you will strive to create memorable and personal experiences for our guestsMeticulous - able to gage detail from our guests and equally able to record and present information to all parties meticulouslyEngaging and leaving positive lasting impressions with guests and colleaguesPrevious experience in a similar role in a luxury environment is an advantageArticulate in spoken and written English as well as computer literate and ideally familiar with Opera PMSYour ResponsibilitiesWelcoming guests, ensuring a smooth check in, rooming and check outRecognise and anticipate the needs of our guestsAssist and communicate with all departments ensuring a smooth stay for guestsUpdating the shift diary during and at the end of shift detailing all important activities carried outApply NowSend To Friend