Receptionist
Posted: 4 days ago
Job Description
Our client is seeking a Receptionist to be the face of their organization — greeting clients and visitors with professionalism, managing front-desk operations, and ensuring smooth administrative coordination. The ideal candidate will have strong communication skills, attention to detail, and prior experience in customer-facing environments.Key Responsibilities:Welcome all clients, visitors, and VIP guests with the highest standards of professionalism.Ensure guests are properly assisted and escorted to the appropriate departments or staff members.Provide accurate information about the company and its services to visitors and callers.Manage the Queue Management System and ensure seamless visitor flow.Handle incoming and outgoing couriers, maintain airway bill records, and coordinate with courier companies for timely delivery.Maintain proper documentation for receipt, dispatch, and delivery of all correspondence.Assign tickets using Zoho Desk, ensuring they are routed to the correct departments in line with service-level agreements (SLAs).Perform general administrative and clerical duties as required by the manager or department.Support daily operations by maintaining a tidy and organized reception area that reflects the company’s professional image.Qualifications & Experience:Bachelor’s degree in any field.Minimum 2 years of experience in a similar role.Experience in customer service or client-facing positions.Experience in the business setup or free zone industry is a strong advantage.Excellent attention to detail and organizational skills.Strong time management and multitasking abilities.Proficiency in MS Office and general computer applications.Outstanding verbal and written communication skills.Professional demeanor and customer-centric attitude.Fluency in English is required; Arabic or a second language is highly preferred.
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