Receptionist

An exciting opportunity has arisen within the Head and Neck Unit, Surgical Division based at Burton Hospitals NHS Foundation Trust.If you are looking for an interesting and varied position and would like to work as part of a friendly and busy team this could be the position you are looking for.We are recruiting a Receptionists to join the team within the Head and Neck Unit . You will help to improve the patients experience and quality of care whilst within the department.The Head and Neck Unit is committed to developing and enhancing skills that you currently possess and will offer you the opportunity to gain further skills via a range of training courses designed to suit your own needs.Closing date of applications: 23rd October 2025Interview date: 06th November 2025You will be working front line in a challenging environment and should have the ability to interact with patients and staff on a daily basis in an efficient and friendly way and stay calm in any situation.You will be responsible for ensuring that the correct information is recorded using a variety of IT systems, whilst dealing with a variety of queries.You must be motivated, have good communication, inter-personal and administration skillsAs a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care TogetherOur fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.In Return We Will OfferDevelopment opportunities, both professional and leadership developmentOn-going support from recruitment to when you join our team and beyond.Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemesKey FactsWe see on average 4810 OP appointments a day.We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.Our hospitals admit an average of 195 emergency patients daily.Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.We are one of only 7 Trusts nationally with more than 50 operating theatres.We carry out more than 140 elective procedures each working day.UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.For further details / informal visits contact: Name: Jo Brandrick Job title: Senior Sister Email address: joanne.brandrick@nhs.net Telephone number: 01283 593109