Records Management Clerk (W4 Specialist)

As the Records Management Clerk (W4 Specialist), you are responsible for accurately processing employee tax forms (W4s) and Arbitration Agreements for new hires across the company. In this role, you will also handle employment verifications, print various accounting and payroll reports, process check runs, and support the Data Control team with additional administrative duties.The W4 Specialist is a Support Team role based out of our Corporate Office in Norcross, GA in the Metro Atlanta area. Our Corporate Office Support Team consists of 300+ Associates who are committed to supporting our Operations Team as they proudly serve and create memorable experiences for our customers. Housing over 40 departments and many fields of industry, we take pride in offering a wide variety of opportunities at every stage of your career. If you are just looking for a job “right now”, Waffle House probably isn’t the right fit for you. If you are a career-minded person who values hard work, is passionate about putting people first, and wants to build a meaningful career alongside like-minded people, this is the place for you! What We Offer:Health & Wellness Package including medical, dental, vision and life benefits, and health-related activitiesEmployee Assistance Program free to all Associates and their household membersPaid time off up to 4 weeks and six paid holidaysA strong, unique culture built upon putting people first, showing up and servant leadershipUnlimited learning and development opportunities Internal referral programCommunity involvement and volunteer opportunities Team building activities department and company-wideWhat you'll do:Process a high volume of new hire W4 tax forms dailyHandle employment and income verification requestsPrint Accounts Payable and Payroll checks, along with corresponding reportsPrepare and distribute Franchise and corporate reportsGenerate month-end and period-end accounting reportsAnswer and direct high volumes of incoming callsPrint manual checks and their related reportsPerform other administrative and Data Control duties as neededWhat we're looking for:Strong customer service skills and a positive, team-oriented attitudeExcellent organization skills to manage a high workload efficientlyKeen attention to detail and accuracyStrong problem-solving and communication skills (both written and verbal)Ability to multi-task, meet deadlines, and work well under pressureProficiency with Microsoft Office (especially Excel and Word); experience with AS400 software a plusTwo or more years of customer service experience preferredExperience/Educational Requirements:High School Diploma or GED preferredWho Are We?In 1955, two Georgia neighbors opened up a restaurant that would change the world. That first restaurant led to the Waffle House brand you see today. As the business expanded throughout Georgia and the Southeast, the “Yellow Sign” soon became a familiar landmark, signifying America’s Place to Eat™ and America’s Place to Work™. Today, the Waffle House system has more than 1,900 locations in 25 states, reaching as far north as Pennsylvania and as far west as Arizona. All open 24-hours a day, seven days a week, 365 days a year. Our workforce can be broken into two categories – Operations (Restaurant Associates and Managers) and Support Team (Corporate Office Associates, Field Recruiters, and Maintenance Technicians). We are a strong, growing company dedicated to our Customers and Associates. We would love to have you on our team! To learn more about the Waffle House culture and our great community of employees and customers, please visit www.wafflehouse.com! WAFFLE HOUSE IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER