Recruitment Manager (C1-C2 EN/ES) (Honduras/SPS)

Job DescriptionRecruitment Manager (C1-C2 EN/ES) (Honduras/SPS)Location: Honduras San Pedro SulaIndustry: BPO / Contact CenterMarket: United States (USA)Employment Type: Full-timeRole SummaryWe are seeking a highly skilled Bilingual Recruitment Manager (English/Spanish) with strong BPO industry experience to lead end-to-end recruitment efforts for the U.S. market. This role is responsible for developing talent acquisition strategies, managing recruitment teams, and ensuring hiring targets are met in a fast-paced, high-volume environment.Key ResponsibilitiesLead full-cycle recruiting for U.S. market roles (front-line, leadership, and corporate).Manage and coordinate recruitment teams (onshore/offshore).Develop and implement sourcing strategies aligned with business needs.Oversee interview, assessment, and selection processes based on operational KPIs.Partner with Operations, Training, HRBPs, and internal stakeholders to ensure alignment on profiles and hiring timelines.Monitor and report recruitment KPIs: time-to-hire, cost-per-hire, sourcing effectiveness, etc.Manage ATS/CRM and other digital recruitment tools.Ensure compliance with local and U.S. hiring regulations.Build external sourcing channels: job fairs, local institutions, digital campaigns.Optimize sourcing channels and continuously improve hiring volume and talent quality.Lead employer branding initiatives to attract bilingual talent.RequirementsEducationBachelors degree in Human Resources, Psychology, Business Administration, or related field.Experience35+ years of recruitment experience within the BPO industry.Proven experience supporting U.S. market hiring.Experience managing high-volume recruitment (mass hiring).Previous leadership experience managing recruitment teams.Knowledge of recruitment KPIs and headcount planning.SkillsAdvanced or native English proficiency (C1C2) mandatory.Proficiency with ATS, CRM, reporting dashboards, Google Workspace, and Excel.Strong communication and negotiation skills.Ability to work under pressure and meet aggressive hiring timelines.Results-driven mindset.Core CompetenciesLeadership & people managementEffective decision-makingStrategic thinkingStrong English/Spanish communicationStakeholder managementKPI-driven managementInnovative sourcingBenefits (customizable)Competitive salaryPerformance-based bonusesHybrid or remote work optionsCareer growth opportunitiesMedical insuranceContinuous trainingSuccess Metrics / KPIsTime-to-hireQuality-of-hireCost-per-hireSourcing channel effectivenessHiring conversion rateSLA complianceHow To ApplyPlease submit your updated résumé and include your LinkedIn profile link along with a short paragraph explaining why you are the ideal candidate for this position.