TECHNICAL SERVICE REPRESENTATIVE

FreelanceCasablancaPublié il y a 6 moisRED TIC is recruiting for one of its partners a Technical Service Representative. Required SkillsTechnical skills: Operating System reinstall/machine wipe (Windows, iOS)Assess machine usability or need for repairManual skills to clean the devicePhysical health to move boxes and machinesSoft SkillsTime management, networking, teamwork, agile principles, and conflict resolutionCustomer-facing skillsWarehouse management skillsAbility to look up relevant information online (e. g.

, finding the correct charger for a specific machine type)Ability to operate independentlyMain ResponsibilitiesManage a warehouse containing laptops, mobile phones, and SIM cardsDeploy and receive laptops, mobile phones, and SIM cards to and from employeesDetailed Service DescriptionThe vendor will be required to perform the following activities during on-site hours:

Receive new stock (laptops, mobile phones, and SIM cards) physically and register them in the system within the agreed SLADistinguish between two separate legal entities requiring separate stock and ensure employees of each entity receive only devices allocated to their entityHandover laptops, mobile phones, or SIM cards to eligible employees and contractors based on valid requests, following applicable rules (e. g. , first-in-first-out principle for stock management)Receive returned devices and update inventoryCheck returned machines and determine next steps (e. g.

, reimage, clean for reuse, initiate repairs, or prepare for disposal)Prepare, pack, and ship outdated or unrepairable devices to disposal partnersLoad returned machines with the latest approved operating systemKeep the warehouse organized, meeting all security checks and access control rulesManage asset tracking and inventory reviews in collaboration with business controls, security, and finance teamsAssist with special projects as neededUse ServiceNow to track all changes to the assets in real-time or within the SLACheck the ServiceNow requisition page at least twice a dayMaintain operations within the defined performance metricsCooperate with the country’s device management leader for daily operations and follow organizational directionsWork with internal and external teams related to device management (e.

g. , CIO, business controls, ordering team)Vendor personnel must be courteous and respectful when interacting with customers and colleagues recruitment consulting management training sourcing job jobs offer internship morocco africa java développement developpement développeur developpeur informatique application it jee android consultant devops fullstack. D’abord. Tout d’abord. En premier lieu. Ensuite, de plus. Finalement. En outre. Par ailleurs. En dernier lieu. enfin. D’abord, En premier lieu, Pour commencer, Premièrement, En conclusions ur conclure, Enfn, Finalement, En dernier lieu, bien que. il y a aussi il est vrai que… mais.

tout en reconnaissant que… on peut supposer que. Par exemple . En fait . Prenons le cas de. Considérons, par exemple. L’exemple le plus r. Cependant. Mais. Pourtant. Toutefois. Néanmoins. Contraste. Alors que. Tandis que. Par contre. En revanche Service RepresentativeNom et PrénomAdresse EmailMobileNiveau d étudeBac Bac +1 Bac +2 Bac +3 Bac +4 Bac +5 Bac + XAnnées d’Expérience0 +1 +2 +3 +4 +5 +6 +7 +8 +9 + 10PréavisDisponible immédiatement -1 mois 1 mois 2 mois +2 moisMessageUpload CVTéléverser votre CV ou tout autre document relatif. Taille max: 2 MB.