System Administrator

About The OrganizationNow is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U. S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. About The RoleRedhorse is seeking a highly skilled System Administrator to provide critical support for the FBI's Regional Computer Forensics Laboratories (RCFL), field offices, Central Monitoring Plants (CMP), and other facilities.

This mission-critical role ensures the reliable operation of sensitive systems, directly impacting investigations and national security. You will play a vital part in maintaining the integrity and functionality of Electronic Surveillance (ELSUR) collection systems, digital forensic systems (OCXS/ONTU), and associated networks at both UNCLASSIFIED and SECRET classification levels. This is an exceptional opportunity to work on cutting-edge technology within a high-stakes environment and contribute directly to national security.

Key ResponsibilitiesMaintenance, configuration, and reliable operation of OTD-supplied ELSUR collection systems at UNCLASSIFIED and SECRET classification levelsManagement, operations, and maintenance of enterprise computer-based systems, including server installation, configuration, policy deployment, enforcement, and monitoring to ensure 24/7/365 continued mission-critical operations.

Perform deployments, periodic maintenance, monitor for problems, and resolve systems and users’ issuesSupport systems within a regional model where regions often span multiple statesLiaise with telecommunications service providers to engineer, implement, and troubleshoot telephony input linesDevelop and maintain standard operating procedures (SOP) with Government supervision, guidance, and approvalsAssist in the resolution of user questions/problems regarding installed systems and equipmentPerform corrective and preventative maintenance of systems to identify and correct performance, implementation failures, faults, or defaults that impair system/equipment performance and functionalityCoordinate warranty work, troubleshooting, and emergency repairs to effect immediate corrections so that operations are not interruptedPerform preventative maintenance to adjust, maintain, or otherwise improve performance or enhance the overall maintainability of systems/equipmentConduct risk analysis to identify potential problems, systems/equipment modification and/or correctionPerform inventory, logistical, and clerical support for shipments and deliveries of operational equipmentPrepare administrative and other reports for submission to OCXS Management, OCXS Program Management (PM), and Field Office Customers as requiredRequired Experience/ClearanceMinimum 5 years of experience in systems administrationProven experience in maintaining and troubleshooting complex IT systemsExperience working in a collaborative environment with a focus on customer serviceExcellent written and verbal communication skillsActive TS/SCI clearance with PolygraphDesired ExperienceExperience with ELSUR or similar electronic surveillance systemsExperience with digital forensic systems (OCXS/ONTU or similar)Experience with telecommunications infrastructure and VoIP technologiesExperience developing and maintaining Standard Operating Procedures (SOPs)Experience working with classified systems at the SECRET levelEqual Opportunity Employer/Veterans/Disabled Accommodations:

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at Talent-Acquisition@redhorsecorp. comRedhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.