Regional Assistant, IT

Position Title: Regional Assistant, ITActivation Date: 21 August, 2025 Announced Date: 21 August, 2025 Expire Date: 03 September, 2025Job Location: BadakhshanNationality: NationalCategory: EducationEmployment Type: Full TimeSalary: As per the organization’s salary scaleVacancy Number: 10054280No. Of Jobs: 1City: Regional Office – IshkashimOrganization: AKF Education ServicesYears of Experience: Minimum three years’ IT experience, preferably with international organizationsContract Duration: Until December 31, 2025Gender: MaleEducation: Bachelor’s degree in Computer ScienceClose date: 2025-09-03About AKF Education ServicesAKF Education Services started its operation in Afghanistan in 2004.

Ever since, AKF Education Services has been providing quality ECD and non-formal education programs that have benefited thousands of children and students living in marginalized areas. Currently, AKF Education Services operates in 7 provinces: Kabul, Bamyan, Baghlan, Kunduz, Balkh, Samangan, and Badakhshan, reaching over 25,000 children and students through its Central Office in Kabul and three Regional Offices. Job DescriptionPOSITION OBJECTIVEThe Assistant IT will actively contribute to providing technical assistance to AKF Education Services staff for network, hardware, and software issues.

Duties include installing and maintaining computer systems (software and hardware on desktops and laptops); resolving internet and network access issues; providing network printer support; meeting with staff to provide one-on-one technical assistance as needed/requested; and determining causes of computer, software, or network malfunctions through evaluation and testing, followed by resolution via modifications, repair, or external support assistance. Job Duties And Responsibilities Install and configure computer hardware, operating systems, and applications. Troubleshoot system and network problems, and diagnose and resolve hardware or software faults. Troubleshoot and resolve internet connectivity issues for users.

Assist in managing and maintaining the organization's network infrastructure. Provide support to staff by answering phones, processing paperwork, and responding to user requests. Perform maintenance of printers and copiers as required. Set up new users' accounts/profiles and Outlook mail accounts. Conduct electrical safety checks on computer equipment. Focus on analyzing problems, finding, and delivering permanent solutions to recurring issues instead of only providing emergency support and repeatedly troubleshooting the same problems. Install and maintain various peripherals as well as install relevant updates and patches. Configure and manage both physical and virtual routers at remote sites.

Install, configure, and manage servers and firewalls. Travel to remote sites to perform necessary repairs and maintenance on IT equipment and network infrastructure. Carry out roles and responsibilities in a way that reflects AKES,A’s commitment to safeguarding and protecting children, vulnerable adults, beneficiaries, partners, visitors, community members, and employees in accordance with AKES,A’s Safeguarding Policy, Anti-Cyber Bullying Policy, and Child Safeguarding Policy. Perform any other related tasks assigned by the supervisor.

SAFEGUARDING AND PROTECTION Carry out the responsibilities of the role in a way that reflects AKF Education Services’ commitment to protecting children and vulnerable adults in accordance with the Safeguarding Policy and Child Safeguarding Policy. Report any suspicions or actual violations of the Safeguarding Policy and/or Child Safeguarding Policy as per the given training. Occasional Significant Duties And Responsibilities Support the teams by attending meetings and arranging the required devices or equipment. Carry out tasks on a need basis outside regular working days/hours.

Job RequirementsREQUIRED COMPETENCIES Bachelor’s degree in computer science Minimum of three years’ experience in IT with an international organization Good knowledge of MS Office, Windows 10/11, MS Server Writing and verbal communication skills in English (A2 level)DESIRED COMPETENCIES Knowledge of IT-related routine tasks MCSA, CCNA certifications Knowledge of Microtek routers Knowledge of Firewall/Kerio ControlSubmission GuidelineInterested applicants should submit their CV, along with a cover letter, to the Regional Assistant, IT (10054280), no later than September 3, 2025. Important Notes Upload your CV as a single PDF file. Limit your cover letter to one page.

Keep your CV to a maximum of three pages. Do not upload any additional documents unless specifically requested. The AKF Education Services promotes a transparent and equitable recruitment process. We reiterate that all services related to job applications, including processing, seminars, and training programs, are provided free of charge. Interested candidates are encouraged to submit their applications through the following link: Regional Assistant, IT (10054280), no Each job vacancy is assigned a unique identification number for your reference, and upon submitting your application, you will receive an automatic confirmation acknowledging its receipt immediately.

AKF Education Services' recruitment and selection process reflects our commitment to equal opportunity and protecting children and at-risk adults, beneficiaries, partners, community members, and employees from safeguarding violations. AKF Education Services participates in the Scheme for the disclosure of safeguarding-related misconduct within the humanitarian and development sector (Misconduct Disclosure Scheme). In line with this Scheme, AKF Education Services will contact previous employers of job applicants to request information about any investigations or findings of misconduct concerning allegations of sexual exploitation, sexual abuse, and/or sexual harassment (sexual misconduct) against the applicant, during or after their employment.

AKF Education Services further implements a range of procedures and vetting checks, including criminal records disclosures, to ensure everyone associated with AKF Education Services is kept free from harm and abuse is prevented. Protection from Sexual Exploitation, Abuse, and Harassment (PSEAH) is the responsibility of everyone, and all selected individuals will be required to always comply with AKF Education Services' Safeguarding Policy.

By submitting the job application, the applicant confirms to have understood and consented to AKF Education Services contacting the applicant’s prior employers, during AKF Education Services recruitment process, to request any such information and maintain this information on file for Recruitment and Human Resources Management purposes. Submission Emailbit. ly/Assistant-IT