Regional Branch Head - Branch Banking
Posted: 2 days ago
Job Description
The Regional Head of Retail Branch Banking at the Bank is responsible for leading and managing the retail branch operations across a designated region.This role involves driving business growth, ensuring excellent customer service, and maintaining operational efficiency within the retail branch network.Provide strategic direction and leadership to a team of branch managers and staff within the region.Set performance objectives, conduct regular performance reviews, and provide guidance and support for career development.Foster a culture of high performance, teamwork, and customer-centricity across all branches.Develop and implement strategies to achieve business growth targets for retail banking products and services.Identify market opportunities, analyze customer needs, and tailor branch offerings to meet local demand.Collaborate with marketing and product teams to roll out effective campaigns and promotions.Ensure that all branches within the region deliver exceptional customer service, adhering to service standards.
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