Relationship Manager - Outbound (Mitra Shopee)

Job DescriptionConduct research to identify and evaluate new potential partners.Approach and engage new partners via online/offline meetings.Prepare and present proposals offering products and services.Follow up and maintain communication with potential partners until onboarding.Partner onboarding, Coordination and Performance MonitoringDevelop and execute onboarding plans for new partners and suppliers.Liaise with cross-functional teams to ensure smooth integration.Provide guidance to partners during the initial collaboration phase.Serve as the main contact for daily partner communications and issue resolution.Monitor and analyze partner performance, fulfillment reports, and issue reports.Coordinate and negotiate to drive additional transactions and upselling opportunities.Organize online/offline meetings for monthly business reviews with partners.Conduct price checks and monitor competitor movement to optimize partner performance.Ensure stability in partner fulfillment and outbound operations (CI Partner Outbound).Business Development & Assortment ManagementSupport internal projects related to partnership or supplier developmentRequirementsBachelor's degree or higher related to Management, Business Administration, Marketing, or any related field.1-3 years of experience in key account management, partnership business, B2B aggregator or similar roles particularly in the e-commerce / Telco / PPOB industry.Problem-solving oriented, strong communication and negotiation skills, positive and constructive attitudeStrong analytical acumen, comfortable gathering data from various sources, generating and evaluating insights.Possess self-management skills: able to organize own time efficiently, assess priorities within own area of work, and work under tight deadlines with a high level of commitmentAdvance skills in Microsoft Office (Excel, Word, PowerPoint) & Google spreadsheet for data analysis, forecasting, and reporting tools.Ability to manage multiple projects and meet deadlines in a fast-paced environment.Highly motivated with a strong drive to achieve goals and exceed expectations