Relationship Manager

Company Description HDFC Bank is India's largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With an extensive network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, HDFC Bank is highly accessible across the country. Promoted by Housing Development Finance Corporation (HDFC), the bank has been providing world-class banking solutions since 1995. HDFC Bank offers innovative banking solutions to individuals and businesses, including loans, payments, and wealth management. Additionally, the bank is deeply committed to social responsibility through its CSR initiative, Parivartan, impacting millions of lives in education, healthcare, skills training, and sustainable livelihoods. Role Description This is a full-time on-site role for a Relationship Manager, located in Delhi, India. The Relationship Manager will be responsible for managing relationships with clients, understanding their financial needs, and offering tailored banking solutions. Daily tasks include client engagement, managing cross-sell opportunities of banking products, providing exceptional customer service, and ensuring client satisfaction. The role also involves frequent interaction with various internal departments to ensure seamless service delivery to clients. Qualifications Strong Communication and Interpersonal skillsExperience in Relationship Management and Customer ServiceSound understanding of Banking Products and Financial ServicesSales and Cross-selling skillsAbility to work independently and as part of a teamProven track record of achieving targets and delivering resultsRelevant experience in the banking industry is a plusBachelor's degree in Finance, Business Administration, or related field