Reliability Manager - Operational & Resilience Risk (Pasig City)

STRATEGIC ADVISORYEnsure that the Unit has a robust and compliant Risk Management capability within 1LOD, aligned with Governance, Risk, and Compliance frameworks. Support Unit teams in adhering to internal and external directives from the Second Line of Defense (2LOD), including but not limited to Compliance, Resilience Risk, Information Security Risk, Business Continuity, Operational Risk, and Cyber/Technology Risk. Provide expert advisory services to risk and control owners. Lead governance, risk, and compliance activities, including but not limited to Risk and Control Self-Assessment (RCSA), Business Impact Analysis (BIA), and Response Plans (RP), ensuring risks are effectively identified, assessed, and managed. Support thematic reviews, issue management, and incident reporting to ensure timely risk identification and mitigation. Ensure the effective implementation of URCO guidelines by collaborating with the respective business units and relevant stakeholders. Align with risk management and compliance standards to ensure consistency in risk taxonomy, control identification, and key risk indicator (KRI) monitoring. ENHANCE RISK CONTROL FRAMEWORKSImplement the risk and control framework tailoring to the unit’s business and functional needs while aligning with governance, risk, and compliance mandates. Facilitate updates to the Risk and Control Taxonomy, ensuring it remains current and applicable to emerging risks. Oversee the tracking and resolution of all risk-related issues, ensuring timely and accurate closure. Drive adherence to data quality standards, ensuring no unresolved exceptions in GRC and other platforms on a timely basis and within agreed service levels. Promote continuous improvement by applying lessons learned through the Root Cause and Read-Across processes. COLLABORATION WITH STAKEHOLDERSEngage with Risk Owners, Control Owners, and wider units to ensure accountability and alignment on risk and control activities. Work closely with Governance, Risk, and Compliance teams, as well as Internal Audit, to strengthen risk practices and address audit findings effectively. Act as a liaison between 1LOD and 2LOD to ensure a seamless approach to risk mitigation. Partner with regulatory bodies and external auditors to demonstrate robust compliance and effective risk management. OPERATIONAL RESILIENCE, RELIABILITY AND CONTROLEnsure organizational adherence to bank policies, regulatory requirements, and Group Audit protocols. Act as the Reliability Officer to lead in the proactive identification of potential issues and/or opportunities for improvement, develop and implement solutions to address these to improve the reliability of products, services, systems, and processes. Implement robust control environments within the relevant unit and ensure their performance is monitored and optimized. Facilitate the review and approval of risk acceptances, ensuring compliance with organizational and regulatory expectations. Utilize advanced risk tools to enhance risk monitoring and control. Streamline processes to promote cost discipline, consolidate risk expenses, and optimize resource allocation. Ensure seamless integration of BSP Circular 1203 requirements into existing risk frameworks, reinforcing compliance and operational resilience. QUALIFICATIONS:Bachelor’s degree in Risk Management, Business, Accountancy, Information Systems, Engineering, or related field.Experience: 3-6 years in risk management, internal controls, audit, or process improvement within financial services.TECHNICAL SKILLS:Strong grasp of Governance, Risk, and Compliance (GRC) frameworks and control assurance techniquesFamiliarity with BSP Circular 1203 and reliability management principlesCapability to interpret operational data and use visualization tools (Power BI, Tableau, Excel) to support insightsBEHAVIORAL SKILLS:Proactive and observant with strong analytical judgmentEffective communicator with an advisory, solutions-oriented mindsetCollaborative, resilient, and adaptable to dynamic risk environments