Relief Assistant

Who You'll Work WithYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.When you join us, you will have:Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.Your ImpactYou’ll build meaningful, collaborative relationships with your teammates and the colleagues who depend on your administrative support.Whether it’s managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you’ll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests.As a relief executive assistant, you will provide backup cover for absent assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates.We’re seeking professionals with an attention to detail and ability to problem solve in a collaborative and inclusive team environment. We place a high value on emotional intelligence. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. This role is an excellent opportunity for professionals with experience in customer service, corporate administration, client support, or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and grow your expertise.See a day in the life of our executive assistants.As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes:Private medical insurance at no cost covering medical, dental, vision, and mental healthcareFood card with daily allowanceFully paid sick days (when documented)Mental health supportVarious wellbeing, connectivity, and volunteering initiativesExtensive professional development, coaching, and mentorship opportunitiesDiverse, equitable, and inclusive environment with office- and firm-wide initiatives and communities (charities, sports teams, LGBTQ+, and more)Office in a convenient location with many public transport options and attractive surrounding areasAnd morePosition requires a 50/50 hybrid work setup - split evenly between remote and in-office presence.You will be part of our Global Administration team. This team is passionate about delivering exceptional administrative, organizational, and logistical support. They enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world.Based in our McKinsey Global Services office in Poznan you will work with consultants, function leaders, external vendors, peer assistants, and other colleagues across the globe on tasks with international reach. You will support managers and partners who are based in other offices than yours and collaborate with your team of assistants onsite in Poznan, working in a hybrid model.Your Qualifications and Skills4+ years of experience, preferably in a customer service, client support, or related fieldStrong email and calendaring skillsSolid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferredExcellent administrative, organizational, and problem-solving skillsAbility to work effectively in a fast-paced, deadline-driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity)Strong attention to detail, can-do attitude, and ownership mindsetOutstanding customer orientation and ability to professionally handle confidential and/or sensitive informationEagerness to learn, collaborate, and share knowledge and experiences across regions and teamsAbility to establish and strengthen relationships with colleagues, clients, and external vendors across the globeAbility to communicate effectively, both verbally and in writing, in English (C1 level – CEFR or equivalent)