Remote Administrative Assistant (fluent in English)

Please make sure to submit your resume in English.Company DescriptionFrance and Son is a leading American furniture company with a global presence, known for its high-quality designs and exceptional customer service. As we continue to grow, we’re seeking talented individuals to join our remote team and contribute to our ongoing success.Role DescriptionWe’re looking for a Remote Administrative Assistant to manage customer orders from start to finish and ensure a seamless experience. This role involves coordinating daily operations, communicating with vendors and customers via phone and email, and handling various administrative tasks.The ideal candidate is organized, dependable, and thrives in a fast-paced remote environment. You should be comfortable multitasking, maintaining clear communication, and stepping in to support other team members when needed.ResponsibilitiesManage and monitor customer orders from placement to final deliveryCoordinate logistics by communicating with vendors, warehouse teams, and delivery partnersKeep customers informed on order status, updates, and any potential delaysTroubleshoot and resolve issues related to orders or fulfillmentMaintain accurate records and follow up promptly on outstanding tasksSupport internal teams with scheduling, documentation, and operational assistanceProvide coverage for team members during absences to ensure smooth operationsRequirementsExcellent written and verbal communication skills in EnglishStrong organizational skills and exceptional attention to detailAbility to manage multiple orders, deadlines, and priorities effectivelyProactive, resourceful, and able to work independentlyPrevious experience in customer service or administrative support (experience in furniture or logistics is a plus)Reliable internet connection and computer accessCandidates aged 21+ preferredWhat We OfferCompetitive salary and benefitsFully remote position with a supportive, collaborative cultureOpportunities for growth within a fast-paced, design-driven companyComprehensive training and ongoing supportA role in a team that values efficiency, creativity, and excellence