Remote Czech-Speaking Junior Customer Support

Czech-Speaking Customer Support SpecialistLocation: Athens, Greece (Remote & On-Site Options)Schedule: 09:00 – 19:00, Monday to Sunday (rotational shifts)Contract: Permanent, Full-time (40h/week – 8h/day, 5 days/week)About The RoleWe are looking for a Czech-speaking Customer Support Specialist with strong communication skills and a passion for helping customers. In this role, you will support users via phone, email, and chat, ensuring a smooth service experience and providing high-quality assistance.This is an excellent opportunity to join a multicultural team in Athens with long-term career growth and a competitive benefits package.ResponsibilitiesProvide customer support via phone, email, and chat in Czech & English Assist with account inquiries, troubleshooting, and product guidance Handle complaints efficiently and provide accurate information Maintain customer records and follow support processes Collaborate with team members and share feedback to improve service quality RequirementsNative / Fluent CzechGood command of EnglishExcellent communication and problem-solving skillsCustomer-oriented mindset and positive attitudeAbility to work in rotational shifts, including weekendsBenefits14 salaries per year (12 monthly + Easter bonus + Summer/Christmas bonus) Private Health & Life insurance Performance bonus (as per project structure) 25 days paid annual leave €50 meal voucher/month Paid training and career growth opportunities International and supportive work environment Type of WorkRemote & On-Site options available in Athens