Remote Dutch-Speaking Junior Customer Support

Dutch-Speaking Customer Support SpecialistLocation: Athens, Greece (Remote option available if application submitted by 12/10)️ Schedule:Mon–Fri: 10:00 – 18:30 Sat–Sun: 11:00 – 19:30 (Rotational shifts / 5 days per week) About The RoleWe are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in Athens. In this role, you will assist customers via phone, email, and chat, providing high-quality support, resolving inquiries, and ensuring customer satisfaction.This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects.Key ResponsibilitiesProvide support and guidance to customers in Dutch and English Handle inquiries through email, chat, and phone Identify and resolve customer issues effectively Maintain accurate customer records and documentation Deliver a professional and friendly service experience Collaborate with internal departments when needed RequirementsNative or fluent DutchGood command of EnglishExcellent communication and problem-solving skillsCustomer-oriented mindsetAbility to work rotational schedules including weekendsEligible to relocate or already based in Greece (Remote possible if applied before 12/10)Benefits14 salaries per year (12 monthly + Easter bonus + Summer/Christmas split bonus) Private Health & Life Insurance Performance bonus (according to project policy) 25 days annual leave €50 monthly meal voucher Full, paid training provided Opportunities for internal growth and career development Supportive multicultural working environment Contract & Work ModelPermanent contract 40h per week (8h/day, 5 days/week) Remote option available only for candidates applying before 12/10