We are seeking a highly motivated and detail-oriented E-commerce Operations Specialist to join our team. The ideal candidate will be a fast worker, proficient in English, and possess strong writing skills. Order Processing: Efficiently process customer orders, ensuring accurate and timely fulfillmentManage order status updates and resolve any order-related issuesInventory Management: Monitor inventory levels and restock items as neededMaintain accurate inventory records and conduct regular auditsCustomer Service: Respond promptly to customer inquiries and resolve issues in a professional and timely mannerProvide excellent customer support through various channels (email, chat, phone)Data Entry and Analysis:
Accurately input and update data in our proprietary software and Excel spreadsheetsAnalyze sales data and identify trends to optimize operationsContent Creation: Assist in creating product descriptions, marketing copy, and other online contentOther Duties as Assigned: Perform additional tasks as required to support the e-commerce teamRequirementsStrong proficiency in English, both written and verbal. Has experience in USA E-CommerceHas Experience in creating/editing NewslettersHas experience in MS Office especially in ExcelBenefitsWork From HomeFull Time
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