Reporting Agent

Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations — helping us keep Making Life Easy for our users 🚀Up for it? Kick off your application by taking our assessment and find out if bunq is your perfect match!Take ownershipYour mission is to protect our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements 🔎 As our Reporting Agent in User Quality, you will:Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.Familiar with AML, EDD, and financial crime reporting requirements — through work or studies 📕Skilled in investigation, problem solving, and critical thinking, with a strong sense of ethics in line with responsible bankingData-driven and detail-oriented, with experience using reporting or analytics tools 👩🏻‍💻A solution-based thinker who keeps the user’s trust front and center 🌱An effective and quick communicator in English 💬Your space to perform:🤟 Join forces with great colleagues across the globe to truly make life easy for our users banking🌟 Make lasting impact by working on complex & exciting challenges👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly🧳 Digital Nomad program: 1 week/quarter after 1 year, 3 weeks/quarter after 2 years✈️ Carousel program: work from other bunq offices based on your performance and tenure📚 Accelerate your career growth with bunq Academy and €1500 annual learning budget🚴‍ A MultiSport gym card for your health and wellbeing (in Bulgaria and Turkey)🚴 A massive discount with Urban Sports Club for your wellbeing (in Netherlands)🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)🍪 Lunch and snacks at the office⚕️ Private health insurance, just in case (in Bulgaria and Turkey)💰 An optional pension plan with monthly contribution from bunq (in Netherlands)💸 Monthly contribution to your phone and internet bills🍻 Friday drinks and other celebrations - bunq style