Reservation & Ticketing Executive

About UsAirpark Maldives Pvt Ltd is a rapidly growing aviation and travel solutions company,offering comprehensive airline representation, passenger and cargo services, and travelmanagement solutions across the Maldives.We pride ourselves on delivering exceptional service and professional expertise to our airlinepartners, travel agents, and customers. As we continue to expand, we are looking for adedicated and customer-focused Reservations & Ticketing Executive to join our dynamicteam in Malé.Role OverviewThe Reservations & Ticketing Executive will be responsible for handling airlinereservations, issuing tickets, and providing outstanding customer service to clients and travelpartners. This role requires accuracy, efficiency, and a strong understanding of globaldistribution systems (GDS) and airline operations.Key Responsibilities:Handle airline reservations, ticket issuance, revalidations, and reissues throughGDS platforms.Provide professional travel consultation and accurate fare quotations to customersand travel partners.Manage booking changes, cancellations, and refunds in accordance with airlinepolicies.Assist in group booking coordination and fare negotiations with airlines.Ensure all bookings comply with airline rules, fare structures, and ticketingdeadlines.Maintain updated knowledge of airline schedules, promotions, and travelregulations.Deliver prompt and courteous customer service via phone, email, or in person.Coordinate closely with the sales and operations teams to ensure seamless servicedelivery.Prepare daily sales and booking reports for management review.Qualifications & Skills:Must be a Maldivian National.Diploma or Degree in Tourism, Aviation, or a related field.IATA qualification or GDS certification (Amadeus / Sabre / Galileo) will be asignificant advantage.1–3 years of experience in airline reservations, GSA, or travel agency ticketing.Excellent communication skills in English and Dhivehi (spoken and written).Strong knowledge of airline fare structures, ticketing rules, and refund processes.Detail-oriented, organized, and able to multitask under pressure.Proficiency in MS Office applications and basic report preparation.A professional and customer-focused approach with a positive attitude.Why Join Airpark Maldives?Work with a growing aviation and airline representation company in theMaldives.Gain hands-on experience with leading international airline systems andpartners.Collaborative, friendly, and professional work environment.Attractive remuneration with performance-based incentives.Opportunities for career progression within the aviation and travel industry.Equal Opportunity & Data ProtectionEqual Opportunity Employer:Airpark Maldives Pvt Ltd is committed to providing equal opportunities to all employees andfostering a diverse, inclusive workplace.Data Protection Notice:By applying, you consent to Airpark Maldives Pvt Ltd processing your personal data (CV,contact details, and related documentation) solely for recruitment purposes and in accordancewith data protection laws