Our client in the public sector is seeking a contract based Business Analyst with experience in delivering digital products in regulated environments (AML/KYC, compliance). Location: 3d/week on site - TorontoDuration: 7 months + extensionResponsibilitiesLead and manage strategic analysis for complex business situations with high ambiguity and potential organizational impact. Collaborate with stakeholders, including senior management, to present conclusions and secure agreement on recommendations. Elicit, specify, and document requirements for initiatives, validating findings and building consensus on outcomes. Leverage market/user research, feedback, and usage data to identify needs and opportunities.
Work with Product Owners and squads to prioritize product requirements, develop roadmaps, and manage product lifecycle elements. Evaluate change requests, ensure requirement traceability, and resolve competing priorities. Define acceptance criteria for functional/non-functional requirements, business processes, user stories, and rules. Promote organizational standards, guidelines, and best practices in business situation analysis. Support benefits management planning, monitor progress, and escalate risks/issues affecting benefit delivery. Engage with SMEs for business modelling, validating models with stakeholders, and refining based on feedback. Analyze and model business processes to identify efficiency, quality, and automation opportunities.
Support testing activities, including test plan creation, execution, defect logging, and user acceptance testing coordination. Assist in accessibility testing and gathering compliance evidence for audits. Monitor supplier performance against contractual terms, escalate issues, and recommend service improvement actions. Ensure compliance with organizational standards, identifying and addressing non-conformances. Requirements: 7+ years of progressive business analysis experience in medium to large organizations. 3+ years working within high-performance teams or squads. Strong experience in regulated environments (e. g. , financial services, compliance, AML/KYC). Proven ability to work on initiatives involving ambiguity, complexity, and organizational impact. Advanced skills in requirements elicitation, documentation, and stakeholder engagement.
Familiarity with Agile, product roadmaps, and product lifecycle management. Strong analytical, problem-solving, and negotiation skills. Strong facilitation skills to drive workshops, requirements sessions, and decision-making forums. Adaptability to shifting priorities and a fast-paced environment. High attention to detail and a commitment to delivering quality outcomes. Certified Business Analysis Professional (CBAP) or equivalent. Agile certifications such as CSPO, PSPO, or PMI-ACP. AML/KYC or compliance-related certifications.
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