Restaurant Manager JNcQUOI Club

JNcQUOI Club, nestled within the prestigious JNcQUOI Lisbon HUB, is an exclusive, highly refined dining and social venue dedicated to an elite clientele. We set the highest standards for gastronomy, service, and atmosphere in Lisbon's luxury scene.We are searching for an accomplished and discreet Restaurant Manager to take ownership of the Club's daily operations, ensuring that every detail of the guest experience reflects the Amorim Luxury Group's commitment to excellence.As the Restaurant Manager, you will be the face and operational leader of the JNcQUOI Club. Your mission is to deliver an impeccable, personalized, and seamless experience for every member and guest.Key ResponsibilitiesOperational Excellence: Oversee all front-of-house (FOH) and back-of-house (BOH) service operations, ensuring the Club runs flawlessly during all service periods.Team Leadership: Recruit, train, mentor, and lead the service team (sommeliers, chefs de rang, waiters, bartenders), instilling a culture of discretion, professionalism, and proactive service anticipation.Service Standards: Define and enforce world-class service procedures, consistently monitoring performance to ensure the highest standards of luxury hospitality are maintained.Financial & Inventory Management: Manage labor costs, track sales, oversee inventory, and optimize operational spending to meet budgetary targets.Client Relations: Handle all guest interactions, special requests, and any rare complaints with tact, professionalism, and utmost discretion, fostering strong, personalized relationships with VIP clientele.Venue Presentation: Ensure the physical environment, including seating arrangements, lighting, music, and cleanliness, is immaculate and perfectly aligned with the Club’s sophisticated atmosphere.Cross-Departmental Synergy: Coordinate closely with the Executive Chef, Bar Manager, and the JNcQUOI Lisboa management team to ensure cohesive and unified service delivery.We are looking for a highly polished professional who thrives in a demanding, exclusive environment.Experience: Minimum of 3–5 years of management experience in a high-end, fine-dining restaurant, private club, or 5-star luxury hotel environment.Leadership: Proven ability to manage, inspire, and develop a large, diverse team in a high-pressure setting.Discretion & Etiquette: Exceptional interpersonal skills and a proven track record of handling confidential client information and sensitive situations with absolute discretion.Food & Beverage Expertise: Deep knowledge of fine dining standards, wine service, and cocktail preparation.Financial Acumen: Strong grasp of restaurant P&L, inventory control, and cost management.Language: Fluency in Portuguese and English is mandatory; proficiency in a third language (e.g., French, Spanish) is highly valued.Availability: Must be flexible to work evenings, weekends, and holidays.