Retail Supervisor

About AkzoNobelSince 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.For more information please visit www.akzonobel.com© 2024 Akzo Nobel N.V. All rights reserved.Job PurposeManage and strategize field operations to maximize efficiency in retail channels through effective supervision of in-store sales teams (PCs, Supervisors), execution of in-store promotions, and coordination with Field Force Agencies and Key Account Channels to support sales objectives and enhance brand image.Key Accountabilities Field Force ManagementPlan and allocate sales personnel (BA / PC / PC Supervisor) appropriately across sales channels.Supervise PC Supervisors and PCs, and establish performance tracking systems by area. Agency CoordinationManage collaboration with Field Force Agencies, including contracts, SLAs, KPIs, and budgets. In-store Execution & ActivationPlan and execute in-store promotional activities (promotions, sampling, display setup). Key Account ExecutionCoordinate with the Key Account team to plan sales activities and manage PC / PC Supervisor teams jointly. Reporting & Data AnalysisAnalyze sales data, activity reports, and field team performance.ExperienceAt least 2–3 years of work experience in a retail supervisor or store manager position.Experience in the retail, FMCG (fast-moving consumer goods) industry, or in paint and construction materials businesses will be an advantage.Strong leadership and team motivation skills to achieve sales and operational targets.Excellent customer service skills and the ability to deliver an outstanding in-store customer experience.Experience in managing PC (Product Consultant/Promoter) teams.Strong problem-solving and decision-making skills.Proficient in store management and data analysis software.Good communication and interpersonal skills.A highly collaborative team player with a results-oriented attitude.CompetenciesAccepting DirectionAccepting ResponsibilityAcquiring InformationAt AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.Requisition ID: 49037