RetailMax Support Consultant

🚀 We're Hiring: Support Executive – RetailMax Global Team 📍 Location: Lilongwe, Malawi – Onsite 🕒 Full-Time | Immediate StartRetailMax is expanding and we’re looking for a dynamic Support Executive to join our global team. From Malawi to African Continent to New Zealand, our modular retail management system is transforming operations across borders. Now, we need you to help us deliver world class support.💡 About the RoleAs a Support Executive, you’ll be the first line of technical assistance for RetailMax installations across Africa, Asia, and the Pacific. You’ll troubleshoot, guide, and empower retail teams using our modular, compliance-ready systems.🌐 Powered by TecnoZone IT SolutionsThis role is offered through TecnoZone IT Solutions, the Worldwide RetailMax Gold and Implementation Partner. Headquartered in Lilongwe, TecnoZone is an ISO-certified multinational company delivering scalable retail technology across borders. With a reputation for precision, innovation, and impact, TecnoZone leads RetailMax deployments in all countries backed by our partners.🎯 Key ResponsibilitiesProvide real-time support for RetailMax deployments and operationsTroubleshoot system issues, installations, and integrationsAdminister and maintain MSSQL Server environmentsSupport Windows Server configurations and diagnosticsDocument resolutions and contribute to our support knowledge baseCollaborate with deployment and development teams across time zones🎓 Qualifications & SkillsBachelor’s degree in Information Technology or related fieldMinimum 1 year experience in a similar technical support roleStrong knowledge of MSSQL Server installation, troubleshooting, and administrationExperience with Windows Server setup and maintenanceExcellent communication and problem-solving skillsAbility to work independently and manage multiple support channels🌍 Why Join RetailMax & TecnoZone?Be part of a global tech movement transforming retail operationsWork with a team that values modularity, innovation, and complianceCompetitive salary and growth opportunitiesExposure to multi-country deployments📨 Apply now by sending your CV to hradmin@tecnozone.net with subject line: RetailMax Support Executive ApplicationLet’s build smarter retail together.#RetailMaxCareers #SupportExecutive #TechJobs #RetailInnovation #MSSQL #WindowsServer #GlobalSupport #ModularSolutions #TecnoZone #ISOcertified #RetailMax #JoinOurTeam