IT Administrator (m/f/d)

Do you want to contribute to medical innovation? Then join our team at RetInSight!We are a spin-off of the Medical University of Vienna with the aim to bring the breakthroughs of science to the society and each individual, anywhere and anytime. Our expertise builds on more than 15 years of tele-ophthalmology and AI-based retinal image analysis. As pioneers in the field, we are developing cloud-based transformational AI solutions to improve patient outcomes, empower physicians to increase clinical efficiency and reduce healthcare costs addressing the leading eye diseases of our times.

With your contribution we will protect millions of patients from irreversible vision loss and blindness. For the support of our growing and ambitious team, we are looking for an IT Administrator (m/f/d)Vienna (on-site) – part time, 30 hours/week - immediate startYour Role/ResponsibilitiesIT Operations & CoordinationAct as the main point of contact for IT-related issues and requests within the organization. Coordinate with the global IT team on projects, migrations, and shared systems. Support onboarding and offboarding processes in alignment with internal policies and external IT requirements. Ensure shared desks and IT workspaces are tidy and fully operational.

Provide first-line support and troubleshooting for hardware and software issues. Set up, maintain, and troubleshoot laptops, desktops, and related peripherals. IT AdministrationManage internal SaaS applications and user accounts in a sub-admin role, including access control and configuration within defined permissions. Oversee IT hardware lifecycle: ordering, inventory tracking, maintenance, and disposal in compliance with standards (e. g. , NIST). Administer and maintain Atlassian tools (Jira, Confluence), including project creation, workflow configuration, and automations. Provide user support and troubleshooting for hardware, software, and SaaS platforms. Compliance & SecurityEnsure IT operations align with company security policies and ISO 27001 principles.

Support IT audits and system validation activities as needed. Monitor access controls and maintain audit trails. Team ManagementManage and mentor one junior IT staff member, delegating tasks and ensuring development. Your ProfileRequirementsExperience: Minimum 3+ years in an IT role (system administration, IT support, or IT operations).  Skills: Strong knowledge of Windows OS and Microsoft 365 ToolsUser management and administrationSolid hands-on experience with desktop and laptop hardware (setup, maintenance, and basic troubleshooting). Experience with Atlassian tools (Jira, Confluence). Familiarity with IT asset management and lifecycle. Soft Skills: Strong organizational and problem-solving skills. Ability to work independently and as part of a team.

Excellent communication skills to coordinate with internal teams and external IT stakeholders. Languages: German C1English C2Nice-to-HaveUnderstanding of information security standards (ISO 27001 experience is a plus). Experience with Linux OS like UbuntuExposure to ISO 13485 or GxP environments.  Our OfferOpportunity to work in a dynamic environment with both local and global teams. Involvement in IT projects and process improvements. Professional development in IT systems, security, and compliance.

Room for your own ideas and possibility to grow in your roleFriendly and supportive team culture that values diversityWell-equipped workplace in a charming office in central ViennaInfrastructure and expertise in an agile and interdisciplinary teamPart-time position for 30h per week, flexible work hours You can expect a salary starting at EUR 42. 224,00 per year (on full-time basis, 38,5 hours/week based on the collective agreement) with the willingness to overpay according to your qualification and responsibility. Fits to your current situation? Then apply now directly or by by e-mail to career@retinsight.

com! We are looking forward to your application (including CV & motivation letter).