Job Description
DescriptionThe RDI Consultant will be responsible for supporting and growing the relationship with a portfolio of industry-specific clients within the Strategic and Enterprise client segment in the Kingdom of Saudi Arabia. Role will include understanding each client’s annual compensation cycle in order to secure survey participation and supporting the client on utilization of our surveys and software as an important component to their compensation planning efforts. In addition, the job holder will also deliver training on our client web-based delivery and analytics tools and client webinars and other relationship-expanding duties as required. This position requires product sales and servicing experience, a high desire to learn, self-motivation, and an in-depth understanding of how our survey data influences compensation planning.ResponsibilitiesRelationship Building & Client ServicingManage participation process for a portfolio of clients within industry sectorsAssist with job matching, data submission, and interpretive/utilization assistanceRespond to second level queries and more complex questionsIdentify Additional Sales OpportunitiesIdentify opportunities to increase sales emphasizing renewals, retention and integrated or ancillary service line opportunitiesIdentify and close opportunities for expanding our product portfolio with the client Industry Survey Growth and DevelopmentWork closely with the RDI team in Saudi Arabia to promote surveys to target participants in industry surveys and build new relationshipsCollaborate and seek out synergies with affiliated practices to achieve common goals and objectives through industry collaborationTraining and DevelopmentOrganize and lead job match meetingsConduct detailed training sessions and demos in our client facing online tools for clients and consultantsConduct forum meetings by country/geography or industryQualificationsRequirements: Experience in a corporate environment, selling or delivering customer serviceCompensation knowledge requiredProven track record of maintaining and growing business relationshipsExcellent listener – able to probe, understand the issues, and respond with correct solutionsStrong analytical skillsMust be client focused and have excellent client relationship management skillsDemonstrated ability to perform in a team environmentWe’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com
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