Rma Repair Technician

Job DescriptionWe are looking for a skilled and motivated Repair Technician to join our RMA (Return Material Authorization) repair team. In this role, you will be responsible for the diagnosis, repair, and final testing of a wide variety of high-performance electronic instruments manufactured by our company.You will work in a low-volume / high-mix environment, supporting a broad product portfolio that includes legacy systems and newly released devices.This role plays a key part in maintaining product quality, service turnaround times, and customer satisfaction.In this Role, Your Responsibilities Will Be:Diagnose and repair failed electronic hardware returned from customersUse appropriate test equipment (oscilloscopes, DMMs, custom test fixtures) to verify product functionalityFollow documented repair processes, work instructions, and test proceduresPerform soldering, component replacement, and mechanical adjustments as neededEnsure traceability through accurate documentation in internal systems Collaborate with engineering and quality teams when encountering systemic or unknown failuresMaintain a clean and organized workbench (5S), following safety and ESD protocolsContribute to continuous improvement initiatives and process standardizationCross-train within other product families or repair units as neededSupport KPIs related to turnaround time, first pass yield, and customer satisfactionWho You Are: You readily action new challenges, without unnecessary planning.You persist in accomplishing objectives despite obstacles and setbacks.You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels.For this Role, You will Need:Vocational training or associate degree in electronics, mechatronics, or similar technical fieldAt least 1–2 years of experience in electronic hardware troubleshooting and repairAbility to read circuit diagrams and interpret test resultsBasic computer literacy (MS Office, data entry, internal systems)Precision and attention to detail in repair and documentation tasksPreferred Qualifications that Set You Apart:Experience with low-volume/high-mix service environmentsFamiliarity with ERP systemsIPC soldering certification or equivalent hands-on experienceBasic knowledge of RF or mixed-signal instruments is a plusAbility to work independently and manage multiple productsOur Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.