Establish and operate the Project Management Office with the objective of ensuring all Technology projects are delivered using "best-practice' project delivery approach and within the agreed scope, time, cost, and quality. Provide expert project management knowledge and support on projects and monitor the overall progress and reporting on the project's portfolio. Strategic: Develop and manage the execution of project management plans in order to ensure seamless operations that facilitate the achievement of Group strategic objectives.
Develop dashboards and reporting to CxOs, Steering Committees, and Business Unit Heads that include areas for improvement in order to support decision-making and effective project delivery. Report performance results, identify gaps, recommend corrective actions, and mitigate risks in order to ensure timely objective and target achievement. Functional: Deliver major projects and programs across the Group in an efficient, cost effective and timely manner. Lead the development of project management documents such as project plans, project charters, resource agreements, resource breakdown structures, responsibility assignment matrix, RAIDs logs, etc.
Track and oversee project/program progress against the project plan and ensure that tasks are completed within agreed milestones, resources, and budget in order to facilitate timely delivery. Develop and lead the implementation of risk management framework for identifying, assessing, and mitigating program/project risks. Establish stakeholder needs and ways of working for each project/program. Communicate with key stakeholders in order to keep them well-informed on project status and progress against predefined plans. Establish and manage the Change request framework and processes to ensure changes to predefined plans can be tracked and are compliant with project governance.
Track, report and communicate benefits realization for all major projects and programs post implementation. People Management: Cross functional and matrix teams' management for the successful delivery of projects. Support work force planning and talent acquisition requirements for projects. Develop and coach the teams to enhance their knowledge, skills, and performance. Manage and resolve conflicts. Job Requirements: I. T PMO experience/PMP/ PRINCEII certification preferredMinimum 10 years' experience in significant portfolio, program, or project management roles with proven track record of project delivery and/or running of a PMO for IT Transformation programs. Experience with cross-disciplinary projects.
Practical experience in the areas of business case development, benefits realization and change management. Stakeholder management. Analytical and critical thinking. Exceptional attention to detail. Strong organizational skills with ability to manage multiple parallel projects.
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