Room Attendant

Mantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid-back lifestyle of the Southern Gold Coast and Tweed Heads region by heading down to the beach, or visiting one of the many pubs, clubs, or restaurants along the foreshore and surrounds.PurposeAs a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.The RoleCasual loading on all hourly rates! Base rate of $25.85. With Loadings: Monday - Friday $32.31ph, Saturday $38.78ph, Sunday $45.24ph and Public Holidays $64.63ph! Adult wages for all team members 16 years and aboveSupportive and fun teamPrimary ResponsibilitiesThoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impressionWork diligently within the established guidelines to achieve the impeccable standards we hold dearMaintain and restock housekeeping trolleys, keeping them organised and well equippedUse cleaning materials with care and adhere to safety protocols to ensure a secure environmentRespect guest privacy and security, upholding our commitment to their comfortReport maintenance issues promptly, showing your dedication to a flawless experienceSkills And ExperiencePrevious experience as a cleaner or room attendant is a plusYour communication style is warm and welcoming where guests and team members alike feel right at home around you!You have an eye for detail and work efficiently, managing your time well and taking pride in your tasksYou enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathwaysYou embrace collaborating with colleagues from various backgroundsReliable transportation and availability to work a variety of shifts including weekends and public holidays as requiredAccor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.