Business Analyst

Date Posted: 07/21/2025Hiring Organization: Rose InternationalPosition Number: 485785Industry: Government/StaffingJob Title: Business AnalystJob Location: Trenton, NJ, USA, 08625Work Model: HybridWork Model Details: 2 days onsite, 3 days remoteShift: 8 to 5 EST Monday through FridayEmployment Type: TemporaryFT/PT: Full-TimeEstimated Duration (In months): 7Min Hourly Rate($): 45. 00Max Hourly Rate($): 50. 00Must Have Skills/Attributes: Business Analysis, Customer Safety, Documentation, Software Testing, Use Cases, User StoriesExperience Desired: Experience with Customer Service/End User Support/Helpdesk Support (5 yrs)Required Minimum Education: Bachelor’s Degree**C2C is not available** Job DescriptionRequired Education: • 4-year college degree or equivalent studyRequired Experience, Knowledge & Skills:

• Experience as a Business Analyst (5 Years)• Experience with Customer Service/End User Support/Helpdesk Support (5 Years)• Ability to analyze complex business processes, workflows, and assist the user with the issue and resolution (3 Years)• Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts, etc. (5 Years)• Experience with Software Testing (5 Years)The Business Analyst serves as a business analyst/helpdesk support for projects involving critical data processing systems for our clientJob Duties:

• The BA will be responsible for the support of various client applications• The analyst will be expected to monitor the helpdesk, accept helpdesk tickets, analyze the problem reported and assist the user with a resolution in a timely manner• The analyst will be expected to document the issue and resolution, test the application to replicate the issues reported and be able to understand Use Cases, Business Requirements Documents, User Stories, Test Scripts, and any other related documentation• The BA will be expected to work in fast paced projects and will be expected to be organized, multitask, take initiatives, and be customer friendly**Only those lawfully authorized to work in the designated country associated with the position will be considered.

****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. ** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U. S. Department of Homeland Security, U. S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91. ).