Position Title: Customer Service SupervisorEmployment Type: Full Time Salary: depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client: A prominent healthcare facility in Dubai, specializing in dentistry, dermatology, and aesthetic treatments. Job Description:  Ensure team greet and welcome all patients and visitors in a warm, courteous, and professional manner.  Coordinate with patients via phone and automated bot for appointment confirmations Promote ongoing offers, new treatments, or packages to suitable patients.  Ensure patient questions or concerns are addressed promptly during follow-ups. Qualifications:  Open to Arabic speakers Bachelor’s degree in Business Administration, Hospitality, Healthcare Management, or a related field.
 Minimum of 3 years of experience in a supervisory customer service or front desk role, preferably in healthcare or hospitality with excellent communication skills in English Familiarity with CRM systems, call tracking software, and healthcare appointment platforms (e. g. , Bestosys). How to Apply: Send your CV in word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM and use “Customer Service Supervisor” as email subject.
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