Sales Agent with Finnish and English

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.As a Finnish Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.Requirements:An energetic passion for customer service and speaking directly with customers.A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.A drive to reach targets and overachieve on a daily basis.Native Finnish and Fluent English.Target oriented and driven by achieving goals.Duties and Responsibilities:Making daily outbound calls and follow ups.Assisting new players and current players to ensure they have no blockers to enjoying our products.Promoting our site, products, campaigns and overall entertainment offering.Working with your team leader to ensure all targets are understood.Work with other departments such as Payments, Risk, VIP and Customer Support.Why our company?Monthly food vouchers (200 BGN);Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;Up to 25 paid leave days;6 additional days of sick leaves without document required;Birthday gift cards;Sports card (Multisport);Wedding and newborn gifts;Breakfast, Friday lunches, fruits, and snacks in the office;Team-building events and activities;Career growth opportunities;Sunny, spacious office.Ready to shine? Let’s make it real.