Sales Consultant - Singapore

PositionStep into the world of Dior as a Sales Consultant and embark on a journey of luxury and style. Delight in curating unforgettable experiences for our esteemed clientele, while immersing yourself in the essence of haute couture and exceptional craftsmanship. Join us in redefining elegance and sophistication, where every interaction becomes an opportunity to showcase the timeless allure of Dior.Job responsibilitiesContribute to Sales Performance & Service StandardsAchieve monthly individual sales targets and contribute to the overall boutique target.Consistently deliver an exceptional client experience that results in both new and repeat business.Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations.Cultivate repeat business by building and maintaining strong, loyal client relationships, following up on potential sales, and ensuring a high rate of return clients.Assist clients in selecting products that meet their needs, preferences, and lifestyle.Client DevelopmentDeliver personalised, high-touch service to each client, ensuring a memorable and luxurious shopping experience.Build and maintain long-lasting relationships with clients by keeping detailed records of customer preferences and purchases to offer personalised follow-ups and tailored service.Participate in store events, promotions, and VIP client outreach to enhance client engagement and increase sales.Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty.Explore prospects and identify new opportunities to attract potential clients.OperationsProvide after-sales service, assisting with exchanges, repairs, and alterations as needed to maintain client satisfaction.Handle stock with care, ensuring accurate inventory management and partake in stock-take activities.Adhere to compliance regulations and execute accurate cashiering procedures.Product Knowledge And Other Related TrainingsParticipate in training sessions on new product launch collections, brand history, and the selling ceremony.Engage in continuous learning, including exploring paths in management, operations, fashion styling, and elite client management, to enhance your skills and contribute to the growth of the business.ProfileEducation & Professional QualificationsHigh School Diploma and aboveWork ExperiencePrevious experience in sales, customer service and customer relation industrySkillsExcellent inter-personal and communication skillsExcellent customer serviceFluent in EnglishBasic computer skillsA professional image with good sales presentation skills and the ability to build rapport with clientsQualitiesSales drivenResult-orientedGood team playerConfident and motivatedExcellent work ethicsPassion for retailAbility to handle stressPossess excellent fashion sense and trend awarenessAdditional information