Sales Consultant & Key Account Executive
Posted: 23 hours ago
Job Description
Responsibilities:Client Engagement: Actively engage with clients to promote Cordlife’s products and services, ensuring both pre- and post-enrollment satisfaction.Relationship Management: Build and nurture strong, lasting relationships with obstetricians, pediatricians, hospital administrators, and other healthcare professionals.Consultation and Education: Conduct informative client consultations, providing accurate and comprehensive details about cord blood banking and maternal health services.Lead Monitoring: Track and manage leads and client visits daily, following up consistently to meet enrollment and conversion targets.Event Support: Assist in organizing and participating in maternity and hospital-related events, including client talks, seminars, and educational sessions.Customer Support: Address customer inquiries promptly, escalating concerns to the appropriate departments as needed to ensure a seamless experience.Reporting & Feedback: Prepare and submit detailed reports, feedback, and competitive insights to supervisors, ensuring alignment with business objectives.Requirements:Educational Qualifications: Diploma or Bachelor’s degree in any discipline (preferably in healthcare or life sciences).Experience: Minimum 3 years of experience in sales or customer service, with preference for candidates with experience in the healthcare, hospital, pharmaceutical, or medical industries.Skills & Competencies:Strong interpersonal and communication skills, with the ability to confidently engage with doctors, clients, and medical staff.Ability to work independently while contributing to a cross-functional team environment.Willingness to work weekends, public holidays, or outside standard hours when required.Proficient in English, both written and spoken.Well-groomed, presentable, and professional in appearance.Possession of a valid driver’s license and own vehicle.
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