Sales Consultant

The CompanyAbout OMEGASince 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.Job DescriptionAbout The RoleOMEGA, the prestigious Swiss watchmaker renowned for its timeless elegance, heritage, and performance, is seeking a passionate Sales Consultant to join its distinguished team.In this role, you’ll be the welcoming face of OMEGA, helping customers find the perfect timepiece while delivering warm, attentive service. From greeting clients to assisting them with their final selection, you’ll create meaningful moments that reflect OMEGA’s rich history and enduring values.What You'll Be DoingClient Engagement & SalesGreet every client warmly, acknowledging their presence promptly upon entering the boutiqueUnderstand client preferences through attentive listening and thoughtful conversationShare the unique stories behind our timepieces, highlighting features, craftsmanship, and brand heritageMeet and exceed individual sales goals while contributing to overall boutique performanceTake pride in presenting the right product for each client, offering recommendations that are both relevant and inspiringClient Relationship Management (CRM)Cultivate long-term relationships with clients by maintaining regular, thoughtful follow-ups and exclusive invitations to events or launchesManage and grow an active client book through CRM tools and clienteling best practicesDemonstrate discretion and professionalism when serving high-profile and international clienteleBrand & Product KnowledgeMaintain deep product knowledge across collections and novelties, including movements, materials, and craftsmanshipStay updated on brand history, key milestones, and current campaigns to support brand storytellingBoutique Operations & TeamworkActively participate in the proper maintenance of the boutique: product displays, props set-up, etcUphold company procedures and policies related to operation, customer service, security and complianceFollow the security and proper maintenance of stock timepiecesMonitor competitors’ marketing activities and provide regular market intelligence to the ManagementWork closely with your team to create a supportive, positive environmentProfileMinimum 2 years of sales experience in luxury, premium retail, or lifestyle brandsPassionate about client service and delivering exceptional experiencesProfessional, well-groomed, and confident in engaging with diverse clienteleStrong interpersonal and communication skillsPassion for luxury watches, craftsmanship, and brand heritageJob Location: Persiaran TRX, 55188 Kuala Lumpur, Malaysia (Kuala Lumpur)Company Address: The Swatch Group (Malaysia) SDN BHD Level 22 Wisma Goldhill 67, Jalan Raja Chulan MY-50200 Kuala Lumpur Malaysia