Sales Development Manager

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.Our brand promise : closing the gap between brands and consumers.Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!Bazaarvoice is looking to hire a new Sales Development Manager to join our Global Revenue Leadership team and help us influence the successful outcome of many strategic business objectives and priorities. We need someone that will think strategically, drive execution, and work collaboratively with stakeholders across the company at all levels. Our ideal candidate will enthusiastically work to attract, hire, train, develop, mentor, and coach our world-class team of Sales Development Representatives as they engage potential customers and generate demand for our market leading SaaS platform and related e-Commerce services.What You'll Be DoingDriving sales development initiatives with a hands-on approachHire, build, and coach a team of Sales Development Representatives across North America and partner closely with our broader Global Revenue organisationCollaborate and closely align with Marketing to ensure full campaign data and system support of marketing activities, including pre and post campaign involvement and ensure the delivery of qualified leads to our sales teamsInstill a mentality of grit, coach-ability, intelligence and curiosity related all aspects of sales development and demand generationBuild and execute lead generation strategies to yield a strong pipeline of well-qualified opportunitiesPartner with marketing to ensure all campaign activities are tracked and documented properlyLead the execution of campaigns and initiatives within the sales development organisationTrain and manage talented new hires and grow them to become top performersUnderstand and maintain current competitive information throughout the teamDevelop and share knowledge and best practices related to implementing commission plans, reviewing commission structures, and defining targets on a periodic basisProvide visibility to leadership on performance, campaigns, results, and pipeline developmentMotivate your team to overachieve and hit their goals earlyRetain key talent through hands-on leadership, coaching, and promoting Bazaarvoice valuesOpenly address performance challenges by providing clear, consistent, and constructive feedbackTrack performance and provide reporting to ensure quality and accountability on all deliverablesDefine team goals, special projects, strategic initiatives, and conduct quarterly performance reviewsEstablish span-of-control flexibility by creating Team Lead (player/coach) opportunities for developing leaders within the teamOrganise and lead team building activities to promote a fun and engaging team culture and rewarding atmosphere to keep employees motivated support positive moralCollaborate with global counterparts to leverage and share best practicesNecessary Skills And Experience5-7 years of relevant career experienceProven team leadership experienceCareer background includes sales development, inside sales, or market development experienceExpertise in business development within a SaaS or e-Commerce organizationsAdept at building strong relationships both internal and external stakeholdersWhy join Bazaarvoice?Customer is keyWe see our own success through our customers’ outcomes.We approach every situation with a customer first mindset.Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it’s in our DNA.We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity.We love what we do, and because we’re laser focused on our mission.Innovation over ImitationWe seek to innovate as we are not content with the status quo.We embrace agility and experimentation as an advantage.Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives.We champion what’s best for Bazaarvoice before individuals or teams.As a stronger company we build a stronger community.Commitment to diversity and inclusionBazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.