Sales Development Representative - Associate

About the RoleWe’re looking for a Sales Development Support Associate to join our growing Sales team.This entry-level role is ideal for fresh graduates or early-career professionals who are eager to learn the fundamentals of B2B sales, lead nurturing, and CRM management in a fast-paced tech environment.You’ll play a vital role in supporting our Sales Development Representatives (SDRs) — helping manage follow-ups, track leads, and ensure prospects receive timely and personalized communication.Key Responsibilities1. Completion Management & NurturingHandle follow-ups for “Not Now” and other pending leads.Maintain accurate lifecycle stages, notes, and contact information in the CRM.Conduct research to personalize outreach and re-engage prospects.2. Support for Cold Calling SDRsAct as a bridge between active SDRs and prospects that require nurturing or extra support.Assist in scheduling meetings, sending sales resources, and logging communications.3. Training & DevelopmentReceive hands-on training in sales communication, cold calling, and market understanding.Participate in supervised cold-calling sessions for learning and skill testing.4. Data Management & ReportingKeep lead and prospect data accurate and up to date.Track daily outcomes and assist in generating simple performance reports.5. Collaboration & GrowthCollaborate with senior SDRs and sales managers to understand buyer segments and messaging.Join regular training sessions to build product knowledge and outreach effectiveness.Required QualificationsBachelor’s degree in Business Administration, Marketing, Communications, or a related field.0–2 years of experience (fresh graduates are encouraged to apply).Basic understanding of sales or customer service is a plus.Comfortable using CRM tools like HubSpot, Salesforce, or willing to learn quickly.Proficient in English communication (written and verbal).Organized, detail-oriented, and self-motivated.Able to manage time effectively and follow structured workflows.Preferred SkillsStrong problem-solving and critical-thinking abilities.Familiarity with Zoom, Slack, and Google Workspace.Positive attitude with a desire to learn and grow within the Sales function.Why Join UsOpportunity to learn directly from experienced SDRs and Sales Managers.Supportive environment focused on mentorship and skill development.Strong potential to grow into a full SDR role based on performance.Competitive compensation and career advancement opportunities.Job TypeFull-time | Entry-Level | Non-Cold Calling Role