Sales Development Representative (SDR) - LAC

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale – across more than 60 countries.Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.We’re looking for a Sales Development Representative to drive Paymentology’s growth by identifying, engaging, and qualifying potential clients across fintech, retail banking, and digital banking sectors. This role plays a critical part in researching key contacts, executing targeted outreach strategies, and building strong relationships with decision-makers to generate new business opportunities.If you’re passionate about relationship-building, data-driven outreach, and making a tangible impact on global business expansion, this is your opportunity to thrive in a high-growth, innovative environment.What you get to do::Identify and research key contacts and decision-makers at fintechs, retail banks, and digital banks within assigned territories.Conduct outreach via email, LinkedIn, and phone calls to initiate conversations with potential customers.Utilise HubSpot CRM and AI-driven outreach tools to track interactions, manage campaigns, and ensure timely follow-ups.Establish and nurture meaningful relationships with decision-makers to support long-term partnerships.Use a consultative sales approach to engage with prospects, understanding their needs and aligning solutions accordingly.Develop and maintain strong relationships with prospective clients, ensuring personalised, value-driven interactions.Act as a trusted advisor, educating clients on Paymentology’s value proposition and solutions.Identify client challenges and tailor solutions to meet their specific requirements, driving engagement and fostering partnerships.Schedule and coordinate high-value meetings between prospects and Paymentology’s sales team.Ensure a smooth transition for prospects by addressing pre-meeting queries and providing relevant information.Represent Paymentology at key industry networking events, conferences, and trade shows, such as Money 20/20, Singapore Fintech Festival, and Seamless Africa.Engage with prospects and clients in person to strengthen relationships and showcase Paymentology’s expertise.Support the sales team by coordinating scheduled meetings and following up with leads generated during events.Facilitate post-event debriefs by gathering insights, experiences, and feedback to improve future event strategies.Maintain accurate and up-to-date records of outreach activities, engagement levels, and client feedback in HubSpot CRM.Provide weekly reports on outreach progress, meeting schedules, and conversion rates to sales and marketing teams.Share key insights from prospect interactions to refine messaging and outreach strategies.Collaborate with cross-functional teams to ensure alignment between outreach efforts, campaign goals, and business objectives.Requirements:What it takes to succeed:Strong research skills with the ability to identify key contacts and market opportunitiesExcellent verbal and written communication skills, with experience in crafting personalised and impactful outreach messagingProficiency in LinkedIn Sales Navigator, HubSpot, AI outreach platforms, and other data sourcing toolsConsultative selling approach with the ability to establish trust and credibility with prospectsHighly organised and proactive, able to manage multiple priorities in a fast-paced environmentStrong interpersonal skills with the ability to engage and influence stakeholders effectivelySelf-motivated with a growth mindset and willingness to adapt and learn in a dynamic business environmentEducation & Experience:A degree in Business, Marketing, Communications, or a related field is preferred but not essential with relevant experienceExperience within fintech, payment processing, or SaaS environments is highly desirableFamiliarity with CRM tools, AI-driven outreach platforms, and email automation software1–3 years of experience in sales, business development, or customer-facing roles, ideally within the fintech, payment processing, or SaaS sectorsProven track record of successful lead generation, outreach, and client engagement in a B2B environmentExperience in event participation and sales pipeline management is an advantageWhat you can look forward to::At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work – and the freedom to grow in a supportive, forward-thinking environment.