Sales Development Representative

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.We operate 3 business segments:Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with :5% market share of all new business incorporationsAccounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer serviceFinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businessesSleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset.We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.RequirementsWe are looking for a Sales Development Representative that is excited about joining Sleek!Mission: Turn curiosity into connection. You'll be the voice that brings business owners closer to Sleek's mission - making accounting, bookkeeping and incorporation simple, smart, and human.You'll move fast, think like a founder and get energy from helping small businesses cut through red tape. You won't be just making calls - you'll be shaping first impressions, building trust and helping business owners get the confidence to launch, grow and thrive.Outcomes: Lead Qualification & Conversion:Respond to new inbound leads enquiries, maintain world class first contact SLA and a healthy meeting to closed-won conversion rateQualify inbound and partner-generated leads against Sleek's ideal customer profile to uncover business problems, pain points related to accounting, bookkeeping and incorporation requirementsDeliver consistent monthly meeting volume for Account Executives, contributing directly to sales pipeline targetsPipeline Development & Nurturing:Proactively build and maintain a healthy pipeline by engaging with leads who are not yet ready to buyNurture prospects over time through thoughtful follow-ups, personalised messaging and educational contentProvide visibility to the sales team on lead status and engagement patterns to support forecasting and pipeline planningCollaboration & Feedback Loop:Work closely with AEs and Marketing team to provide feedback on lead quality and patterns in inbound flowContribute insights to improve lead routing, partner engagement and messagingProduct & Industry Knowledge:Have an expert-level knowledge of Sleek's offerings, value proposition and updates, while staying up to date on industry trends and competitor offeringsTools Proficiency:Maintain accurate CRM data with up-to-date call notes, lead status and follow-upsLeverage AI tools to increase efficiency in outreach and prospectingBehavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.Humility: There is so much we don't know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.Coachable and Growth-Oriented: You actively seek feedback and view it as an opportunity to improve. You reflect on guidance from managers, peers, and mentors, quickly applying insights to enhance your performance. You embrace a mindset of continuous learning, adapt to changing priorities, and demonstrate a commitment to personal and professional growth, contributing to both your success and the team's collective achievements.Problem Solving: You'll need to be able to think on your feet as this role requires you to identify, diagnose, and resolve production issues quickly, reducing downtime. You will leverage your strong infrastructure and development skills in post-incident reviews to find the underlying cause of failures and prevent future incidents.Active Listener and Clear Communicator: You connect with prospects by truly understanding their needs and challenges. You listen carefully, ask insightful questions, and explain Sleek's services in a way that's clear, relevant, and easy to understand. Your ability to communicate effectively builds trust, moves conversations forward, and creates a positive first impression for every potential client.Adaptable and Agile: You thrive in a fast-paced, dynamic environment, quickly adjusting to changing priorities and evolving business needs. You remain focused under pressure, make thoughtful decisions on the fly, and take initiative to keep projects moving forward. Your ability to stay organized, flexible, and proactive ensures you contribute effectively while helping the team navigate a constantly changing landscape.Tech + services savvy: We are a tech-enabled services business, automating traditional, manual processes and delighting customers while doing so. You will thrive as someone who understands and is excited by the challenges and opportunities of utilising software to scale a business.The interview processThe successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish.Whether the interviews are held over video call or in person will depend on your location and the role.Talent Acquisition InterviewA :30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the roleHiring Manager InterviewA :60 minute chat with the Hiring Manager. They'll discuss your experience to understand your experience in more detail and get to know you betterPanel PresentationA :60 minute presentation with the hiring manager and a member of the team where they will give you case study related to the role and will ask for your approachOffer + Reference interviewsWe'll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us.+++++Requirement for background screeningPlease be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role.This may include using external vendors to verify the below:Your educationAny criminal historyAny political exposureAny bankruptcy or adverse credit historyWe will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.BenefitsSome other great things about working at Sleek...Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.Flexibility: You'll be able to work from home 2 days per week. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each yearFinancial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you'll be able to access our A$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.