Sales Development Representative, Small Business

Job TypeFull-timeDescriptionWhy Birdeye?Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.Responsibilities:Support the team on outbound strategies and lead generating effortsBuild relationships by nurturing warm prospects and find potential new sales opportunitiesEstablish active communication and engagement with prospects to sell Birdeye’s products and servicesManage and maintain a pipeline of interested prospects and engage sales executives in next stepsManagement of Sales cycle from Lead Generation to CloseUnderstand Sales Process and Consultative SellingSet up conferences or calls between sales representatives and potential clientsRequirementsBased in SydneyAt least 1 year of B2B work experience, with a track record of achieving sales quotasStrong communication skills via phone and emailProven, creative problem-solving approach and strong analytical skillsAbility to show oneself, communicate, and persuade decision-makers at all organizational levelsHave a strong work ethic and are eager to learn and make new connections with prospectsEffective presentation and negotiation skillsProficiency with Salesforce or other CRM software, is a plusWhy You’ll Join UsBirdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.