Job Description
Company Description Kickstart is Pakistan’s largest coworking space operator with a mission of creating ease of doing business for SMEs, startups, and freelancers. We have 16 operational coworking spaces in Karachi, Lahore, and Islamabad, with 5400+ members using our spaces daily.We are looking for a Sales Executive in Lahore, who has experience in Real Estate, office, coworking space or property dealing. As the Sales Executive, you will be dealing with a diverse role which includes inbound call management, lead qualification, lead conversion and customer service. Key Responsibilities1. Inbound Call Management:Serve as the first point of contact and actively listen to callers, understand their needs, and provide detailed information about our workspace offerings and pricing.Offer solutions tailored to the caller's requirements, emphasizing the unique benefits of Kickstart Coworking Space.2. Lead Qualification:Identify and qualify potential members through effective questioning and conversation by assessing the caller’s level of interest and readiness to engage further.Document call details and lead information accurately in our CRM system.3. Sales Conversion:Convert inbound inquiries into memberships by effectively articulating the value proposition of Kickstart Coworking Space.Handle objections and address any concerns to secure the sale.Meet or exceed monthly sales targets to contribute to the growth of our coworking community.4. Product Knowledge:Maintain in-depth knowledge of our coworking spaces, amenities, services, and pricing.Stay informed about current promotions, discounts, and membership packages.Continuously update knowledge to provide accurate information to callers.5. Customer Service & CRM Management:Provide exceptional customer service by answering questions, resolving issues, and ensuring a positive caller experience.Follow up with callers as needed to provide additional information and support.Utilize our CRM system to record and track all interactions, ensuring data accuracy and completeness.Generate reports and analyze call data to identify trends and areas for improvement.Required backgroundProven experience in sales, CRM management, or a related field.Familiarity with CRM software and lead management systems (e.g., Salesforce, HubSpot, etc.).Basic knowledge of coworking spaces and flexible office solutions is a plus.High school diploma or equivalent; a bachelor's degree in business or related field is preferred.
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