Sales (IQOS Expert)

Company DescriptionIndolima, established in 1995, is a privately owned company with 20 branch offices across the Indonesian Archipelago. As a full-service Below-the-Line Agency, Indolima specializes in event management, brand activation, sales force, outsourcing, and digital marketing. The company operates with a philosophy of delivering added value and innovative, client-focused solutions to help businesses outpace their competitors. Backed by 30 years of experience, cutting-edge technology, and a solid team, Indolima ensures client satisfaction through bespoke strategies and meticulous execution, making every project a success.Role DescriptionThis is a full-time on-site role for a Sales (IQOS Expert) professional located in Jakarta, Indonesia. The role involves delivering exceptional customer service, promoting and selling IQOS products, and ensuring a high-quality customer experience. The professional will engage with customers, understand their needs, and provide tailored solutions while consistently meeting sales targets. This individual will also maintain detailed product knowledge to effectively communicate features and benefits to customers.QualificationsStrong Customer Service and Customer Experience skillsProficient in Retail Sales and Sales techniquesEffective Communication skills for engaging with customers and team membersGoal-oriented mindset with the ability to achieve sales targetsAbility to work on-site in Jakarta, IndonesiaPrevious experience in sales or retail is an advantagePassion for the tech or lifestyle industry is a plusKey ResponsibilitiesWelcomes all Customers as they enter the touch point, memorizes them and stays available all the time,Understands customer's experience and needs,Uses sales strategies for Customer support,Guides Customers through all relevant touch point experiences;Assists Customers end-to-end in touch point;Manages the after-sales service and support,Stocks the shelves and cleans the touch point.