Lufthansa Technik Puerto Rico

Sales & Key Account Executive

Posted: 1 hours ago

Job Description

Description The Sales & Key Account Executive plays a critical role in expanding the company’s customer base and maintaining strong, long-term relationships with existing airlines and other clients. The position focuses on selling aircraft maintenance, modification, and engineering services, while ensuring the highest level of customer satisfaction and contract performance.The ideal candidate combines deep aviation market knowledge with strong commercial acumen, working closely with internal teams to deliver tailored maintenance solutions to airline, leasing, and cargo customers.Essential Duties Sales & Business Development·        Identify and pursue new business opportunities for heavy checks, line maintenance, modifications, component services and other products of the company.·        Develop strategic sales plans to meet revenue targets and market share goals.·        Prepare, negotiate, and close commercial proposals and maintenance agreements in collaboration with engineering, planning, and legal teams.·        Conduct market analysis to identify potential customers, trends, and competitive activities.·        Represent the company at trade shows, customer meetings, and industry events to promote MRO capabilities.Key Account Management·        Serve as the primary commercial contact for assigned key airline and other customers.·        Manage the full customer relationship lifecycle—from proposal through contract execution and ongoing performance review.·        Coordinate with operations and production teams to ensure customer requirements are met on time, within scope, and to quality standards.·        Lead regular business review meetings with key accounts to address performance, upcoming maintenance needs, and new opportunities.·        Monitor contract performance, profitability, and customer satisfaction metrics. Internal Collaboration·        Liaise closely with Lufthansa Technik Corporate Sales in the Region·        Work closely with operations, engineering, planning, procurement, and finance to ensure customer commitments are achievable and delivered.·        Provide accurate sales forecasts, market intelligence, and competitor insights to management.·        Support marketing and business development initiatives with customer data, success stories, and case studies.Qualification & ExperienceEducation & Experience·        Bachelor’s degree in Business, Aviation Management, Engineering, or related field.·        Minimum 5 years of experience in sales, business development, or account management in a technical industry preferably aviation (MRO, OEM, or airline).·        Proven track record in managing key accounts and delivering sales results.Skills & Competencies·        Strong knowledge of aviation market dynamics, maintenance services, and commercial processes.·        Excellent negotiation, presentation, and communication skills.·        High level of customer focus and relationship management ability.·        Self-motivated, result-oriented, and able to work independently.·        Proficiency with CRM systems (e.g., Salesforce) and Microsoft Office Suite.Other Requirements·        Willingness to travel domestically and internationally (up to 60%)·        Must be authorized to work in the United States.Preferred Qualifications·        Experience with FAA Part 145 MROs, component repair, or aircraft modification programs.·        Technical understanding of aircraft maintenance operations or engineering processes.·        Multilingual abilities (e.g., Spanish, German) are a plus for international customer communication.

Job Application Tips

  • Tailor your resume to highlight relevant experience for this position
  • Write a compelling cover letter that addresses the specific requirements
  • Research the company culture and values before applying
  • Prepare examples of your work that demonstrate your skills
  • Follow up on your application after a reasonable time period

You May Also Be Interested In