Sales Lead (Supervisor)

Key ResponsibilitiesLead and manage a sales team to achieve merchant acquisition and sales targets.Oversee lead generation, conversion, and onboarding of merchants to buy directly from brands/manufacturers.Monitor team performance using digital tools and CRM systems.Build and maintain strong relationships with merchants to ensure long-term partnerships.Develop and execute merchant acquisition strategies across multiple sectors.Collaborate with internal teams to improve sales processes and merchant engagement.Qualifications & ExperienceBachelor’s Degree in Business, Marketing, or related field.Minimum of 3 years’ experience in sales or merchant management.Experience in E-Commerce will be an added advantage.Proven experience using CRM tools such as Zoho CRM, Salesforce, Pipedrive, or HubSpot CRM.Industry experience in FMCG, Telecoms (Merchants/Wakala side), E-Commerce, Ride Hailing, or Digital Banking.Strong leadership, communication, and analytical skills.