Sales Manager

We are Forge Skin, a fast-scaling, performance-driven DTC skincare brand built for global growth. We’re seeking a Sales Manager to lead and grow our customer acquisition and revenue strategy. You’ll own the tele-sales process end-to-end — from managing closers and optimizing conversions to developing strategies that increase customer lifetime value and retention.🎯 Your MissionLead, coach, and manage a team of E-commerce tele-sales closers focused on upselling and cross-selling to existing customers.Develop and execute E-Commerce tele-sales strategies to increase revenue, average order value, and repeat purchase rates.Monitor daily tele-sales performance, ensuring the team consistently meets and exceeds targets.Collaborate with marketing and customer success teams to refine sales scripts, offers, and follow-up sequences.Build and maintain a high-performance sales culture rooted in accountability, customer connection, and results.Analyze sales data to identify growth opportunities, performance gaps, and training needs.Report KPIs, conversion rates, and pipeline forecasts to leadership on a weekly basis.🧠 What You Bring4–6+ years of progressive experience in sales, with at least 2 years in a Tele-sales management or team lead capacity.Proven success in eCommerce or DTC sales (experience in skincare, beauty, or health industry preferred).Strong understanding of sales funnels, CRM systems (HubSpot, Klaviyo, or similar), and performance metrics.Exceptional leadership, communication, and motivational skills.A data-driven mindset with a focus on optimizing conversions and customer lifetime value.High adaptability and self-motivation in a remote, fast-paced environment.🌍 What Forge Skin Offers💻 100% remote role with flexible schedule🚀 Opportunity to shape sales strategy in a globally scaling skincare brand💰 Competitive base salary + team performance-based bonuses✈️ Paid holidays and flexible PTO📚 Continuous leadership and sales development coaching🌍 Join a young, ambitious, and international team