Hyatt

Sales Manager

Posted: Nov 5, 2025

Job Description

Park Hyatt CancunGrounded in our Purpose to “care for People so they can be their Best,” a Sales Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.With passion, care, and a strong work ethic, Sales Manager actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.Experience• Proven experience in a Leisure Sales role within the luxury hospitality segment - luxury resort experience preferred (minimum 3 years)• Remote candidates will be considered if aligned with key feeder markets and luxury experienceCore Responsibilities• Drive and implement leisure sales strategies to grow revenue across transient and group segments• Build and maintain strong relationships with leisure travel partners, key accounts, and luxury consortia (RFP management)• Prospect, negotiate, and contract new leisure transient accounts to expand the client base• Represent the hotel at trade shows, FAM trips, roadshows, and sales missions to strengthen brand presence• Partner with marketing and revenue teams to design leisure packages and seasonal promotions that drive demand• Collaborate cross-functionally with reservations, operations, and revenue management to ensure a seamless guest experienceStrategic & Analytical Focus• Identify new business opportunities through market trends and competitor analysis, with strong knowledge of the Mexican and international markets• Leverage sales platforms and market intelligence tools to manage client portfolios and monitor performance• Undertake strategic sales trips within designated territories as outlined in the annual marketing plan• Ensure timely and accurate updates to internal systems for reporting and decision-makingQualifications• Strong communication, negotiation, and influencing skills with a track record of driving revenue growth• Experience with seasonality and Caribbean or Mexican resorts preferred• Demonstrated success in dynamic, high-demand luxury hospitality markets• Professional, adaptable, and client-focused approach to relationship management• Bilingual - Spanish and English• Previous experience in hotel openings is highly preferred

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