Sales Manager, Long Stay

POSITION PURPOSEIn conjunction with the Director of Sales, this position is responsible for maximizing rooms / F&B / Conference and Banqueting business from a defined account base. Proactively uncovering new prospects for the hotel and maximizing conversion of business in line with Hotels’ budgetary goals. This position requires a high degree of self-motivation and the ability to work unsupervised using own initiative.ESSENTIAL FUNCTIONSProactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.Proactively prospecting new accounts for the Hotel and Starwood properties worldwide and following the sales process through to convert into ‘producing’ accountsTake personal responsibility to ensure that Standards are maintained and that the system is utilized to its full capacity including the mandatory smart contracting process.Maintain up-to-date activity and rate information for each account. To understand and be in a position to action any group and events enquiries and ensure accurate hand over and follow up to Events Teams.To attend when required trade and networking events as a representative of Marriott Hotels, ensuring that the quality image of the organization is portrayed, and that every opportunity is taken to promote the Hotel.To take personal responsibility for understanding the Sales Plan of the Hotel and the required budgetary guidelines, to enable empowered decisions in all rate negotiations.To actively support both the Sales Specialists and the Sales coordinator to assist them to carry out their roles effectively.Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Re-negotiation of SET and LNR agreements within budgetary guidelines of all corporate accounts within agreed time frames. Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. Ensure property rate sheets are accurate at all times.To take responsibility for the compilation and execution of weekly, monthly and quarterly sales action plans as agreed with the Assistant Director of Sales. Communicate any obstacles to completing action plans to Associate DOS.To arrange and manage familiarization and educational trips in line with business needs.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESMinimum of 3 years of experience in Sales as Sales Specialist is required in hotel industry Superior analytical skills required.QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments; Embrace and value operational guidelines and brand standards;Possess superior analytical skills;Have the ability to plan and prioritize in order to achieve deadlines;Have the awareness of maximizing the returns to all stakeholders;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Build lasting relationships with internal and external customers;Have immaculate personal presentation (e.g. grooming and conversational ability);Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices. EDUCATIONBachelor degree required, additional education in sales and marketing fields preferredPHYSICAL CONDITION REQUIRED FOR YOUR ROLEThis job often requires sitting behind a computer for extended periods of time;This job often requires standing or walking for extended periods of time;This job often requires bending, reaching or lifting;This job requires operating computers and computerized equipment.